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EggXpert » Product Support » Software & Media » Operating Systems » Vista help!

Vista help!

Last post 10-17-2009, 1:04 PM by daniel88c. 4 replies.
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  •  10-17-2009, 11:10 AM 577430

    Vista help!

    Hello, I guess bad things just have to happen to me, first my hard drive on my desktop dies =(, and now this.

    Anyway, when I turn on my laptop, the wallpaper doesn't load, it's just greyish colour and my Documents folder pops up. There is no start button, clock or anything. I have to go to Task Manager and end the explorer.exe there and then restart another explorer.exe for everything to come back. Also now when I shut down I get this message:

    explorer.exe - Application Error

    The instruction at 0x6ea81b2b referenced memory. The memory could not be read at 0x6ea81b2b . Click on OK to terminate the program.

     

    What in the world does that mean?!

  •  10-17-2009, 12:12 PM 577518 in reply to 577430

    • GmsCool is not online. Last active: 11-23-2009, 6:25 AM GmsCool
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    Re: Vista help!

    Sounds like the installation is corrupted or you have a virus.

    You run scans?

    How old is the installation of windows?

     

    BioShock_sig

  •  10-17-2009, 12:15 PM 577520 in reply to 577518

    Re: Vista help!

    Vista came with the notebook, recently updated to SP2.

    AVG scans are run and Spybot, didn't find any viruses. Just randomly started happening.

  •  10-17-2009, 12:57 PM 577538 in reply to 577520

    • GmsCool is not online. Last active: 11-23-2009, 6:25 AM GmsCool
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    • Joined on 04-11-2007
    • My own little world.......... it's nice here!!
    • GmsCool
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    Re: Vista help!

    How recently?  In any case, to replace explorer, find another computer that has a working explorer.exe for Vista. Copy it onto a flash drive or cd. Boot into safe mode or console mode and rename your explorer.exe and copy the one from the other computer and see if there is any difference.
    BioShock_sig

  •  10-17-2009, 1:04 PM 577541 in reply to 577538

    Re: Vista help!

    If I have Vista Ultimate can I use that explorer.exe?
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