EggXpert

Hello,

I have been having connection issues with my router for about a month now. At first I thought it was my modem (Motorola SB5100), but all the lights were on and the activity light was blinking away.  then I started to restart my router when my connection would drop and that seemed to fix the problem. So I came to Newegg and purchased a D-Link DIR 825. When I received it I went through the set up CD and everything seemed to be working fine for about 15 minutes. Then the connection started dropping again. I had Comcast out and we found out my signal is good and my modem is working fine. I have contacted D-link and they told me to reset the router and install again. Which I did, but this time I used the install wizard through logging in to the router. Still ended up with the same issue. then D-link told me to do a manual install. Followed the steps and which were choosing a dynamic IP, copying the PC's MAC address and making sure I had a IP address under the WAN settings. Did all that and still have the same connection problem.

Now I have two routers (the old one was a Netgear WG614 v5) with the same connection issue. Constantly disconnecting and reconnecting. My PC is only 2 1/2 years old and was top of the line when I bought it. In my network connections the status of the internet connection under the internet gateway is showing a speed of only 4.2mbps. With Comcast I should be getting between 11mbps and 15mbps. Does anybody know what might be wrong with my connection? Is there some settings that I have to use specifically for Comcast?

 Thanks for any help,

Dan

Hi Dan,

I'm sorry I do't have any help for you beyond what  Tech Support at D-Link gave you, however, I do have a small Batch file that makes experimenting with internet configuration easy.

Here it is below. Copy this into a text file and save it as "IP.BAT" then open a Run window and enter the command "IP" (without quotes).

HTH 

Ray

*****copy beginning below this line***

@ECHO off
:: Customized IPCONFIG utility
:: By RAS 4/30/2006
cls

:START
ECHO.

if not .%1 == . goto CONTINUE

:: Blank argument just runs IPCONFIG.
IPCONFIG
goto ENDING

:CONTINUE
if "%1" == "?" goto HELP
if "%1" == "/?" goto HELP
if "%1" == "a" goto ALL
if "%1" == "A" goto ALL
if "%1" == "all" goto ALL
if "%1" == "ALL" goto ALL
if "%1" == "r" goto RELEASE
if "%1" == "R" goto RELEASE
if "%1" == "rel" goto RELEASE
if "%1" == "REL" goto RELEASE
if "%1" == "n" goto RENEW
if "%1" == "N" goto RENEW
if "%1" == "ren" goto RENEW
if "%1" == "REN" goto RENEW
if "%1" == "new" goto RENEW
if "%1" == "NEW" goto RENEW
ECHO "%1" is not a valid argument.
ECHO.

:HELP
ECHO Valid arguments follow:
ECHO.
ECHO Blank argument just runs IPCONFIG.
ECHO "?" displays this help message.
ECHO "a" or "all" runs IPCONFIG /all
ECHO "r" or "rel" runs IPCONFIG /release
ECHO "n" or "new" or "ren" runs IPCONFIG /renew
ECHO.
goto JUST_END

:ALL
IPCONFIG /all
goto ENDING

:RELEASE
IPCONFIG /release
goto ENDING

:RENEW
IPCONFIG /renew
goto ENDING

:ENDING
ECHO.
ECHO Thank you for using %0.bat
ECHO.

:JUST_END
:END

Hello ;

 First thing first , Try connect directly by cable - Modem2PC. If the problem still happens then troubleshoot it .

For troubleshooting, 1.) seems that you have cable DSL - talk to them to register your modem -

2.) after registration , i think you are OK.

good luck

Danski I am having the same issue and I am on Comcast as well with the next speed tier up. I too have purchased a new router thinking that was the problem and it was not. After some testing this past week I was able to pinpoit it is in fact the router and the modem (motorola sufboard 5101) also shows connected when I have interuptions. The odd thing is my problem only effects web browsing and by saying that I mean if I have a file sharing program or any other type of application that uses my connection they don't drop connection...only browsing the web stops for a minute or so then I can go about my merry way for a few minutes.

There are 2 other PCs connected to this router both running XP while my machine is Vista, the XP machines don't have the same problem. I am awaiting my Win 7 pre-order because I can deal with this till then since I am not re-setting up my PC to make this problem to go away if it will. I have searched the web for over 2 months about this problem and there are thousands of threads in forum after forum about this issue with many suggested fixes that work for some but for the most part they don't solve the problem. This problem has been around since the release of Vista SP2 but I am not sure if it is related but my problem started at that exact time frame.