EggXpert

First off this is my first time ordering from newegg.ca and i'm very confused as to what to make of this.  

I did some research on a video card and newegg.ca had it on sale so i decided to pull the trigger early this morning at 3am.

(ASUS Radeon HD 4890 EAH4890 TOP/HTDI/1GD5)

http://www.newegg.ca/Product/Product.aspx?Item=N82E16814121311

at work i noticed the picture of the video card has changed and now shows the reference cooler design and not the twin fan cooler as i saw earlier this

morning.

before:

after:

I noticed newegg.com slowly changed their pictures as well to reflect the single fan design.  Even now newegg.ca image slideshow has not updated all their pictures yet.  Even more proof would be google cache still shows the twin fan design which i want.  

 I spoke to live chat and they said they'll get back to me but still haven't heard a thing yet.

 So anyone have a clue on whats going on?  I almost feel like i am being baited to purchase an older revision since they're trying to get rid of old stock with the sale? I know for sure there is a dual fan model out for the ASUS TOP because its reviewed by techpowerup.com http://www.techpowerup.com/reviews/ASUS/EAH4890_TOP_SuperML/3.html

 i was reading another thread in this forum and customer service told that guy that they can only guarantee whats listed in the picture.

 http://www.eggxpert.com/forums/thread/525686.aspx

The Motorola H12 headset I just purchased is listed on Newegg's website as including three different sized earpieces.  But it was only shipped with one.  When I inquired, the note I got said, "We are sorry but please know that we can only guarantee that are listed in our pictures." 

So don't read the descripton, just look at the pictures!  I'd expect that from an Ebay seller with a 50% rating, but not from Newegg!.  Come on guys!!

you're completely wrong.  A little research on your part first would be appreciated.

http://www.asus.com/product.aspx?P_ID=1TSBZyIi7QpVFcpz&content=overview

I spoke to live chat again and they said product management said it comes with 2 fans.   newegg really needs to keep their descriptions consistent.  Other than that, their live chat is very handy i really love that feature.  

 we shall see when it arrives soon =)

peace

CheapAsianGamerGuy:

Any chump knows that the twin fan coolers are for dual GPU cards.

Once again... engaging the keyboard, before the Grey matter  !!     (hehehe!!).

They went with the dual fans to cut the temps that the Vram was seeing, and are trying to reduce "framing" as the temps get 50-60 C many vid cards were having failures, as the Vram cannot operate at the temps of the GPU.

In high ambient temp environments it will help.... remember that the Vram is within an inch of the GPU in most applications, and most highend GPU's are running 65-70 C.

anjew:

allen, refresh the page... for me it shows the old model single cooler

In the United States of America it shows me TWO fans. 

Don't worry about it :P

It all comes down to how long has the item been in stock, according to the Asus site, the single fan was the "original design", and I don't doubt some shipped in that configuration.

So it comes down to luck, at this point. Feeling lucky?