To the Greatest Customer fan base in the world...
At Newegg, our customers are family and our goal is to make sure all of you are completely satisfied with our services. We are not perfect, although we do our best to come as close to it as possible. While most online stores turn their backs and ignore the call of their customer, Newegg would never do so.
With that said, we would like to encourage you to post about your current or past negative eggxperience, along with your positive ones. If, at any time, you feel that you are in need of any assistance, please do not hesitate to post about it, or simply send a PM to me by clicking on my name (Jas0n) on the left.
Without your feedback, we may not get the opportunity to correct any mistakes that may have slipped by us. Our ears are always open, and your contributions help us take notice of what we are doing wrong, and what we are doing right.
We thank you very much for your assistance, and please always remember...Newegg loves you :-)
Sincerely,
www.newegg.com