A+ Hardware Support

Display driver nvlddmkm stopped responding...

KevSC1 — Fri, 20 Nov 2009 08:08:53 GMT

This problem started for me a few days ago out of the blue. I hadn't recently installed any new programs or drivers. It began with just the screen freezing for a second and then returning to normal with the error message "Display driver nvlddmkm stopped responding and has successfully recovered." I was running an EVGA NVIDIA 8800GTS 640MB card at the time. Nothing on the computer is overclocked nor has it been. Then the next day the error started to happen more frequently so I upgraded the drivers to the most recent release 191.07 WHQL. After this I started to see a lot of screen artifacts and began to run some diagnostic tools like FurMark, each time I tried to run this it would eventually freeze up the OS, resulting in either a BSOD with nvlddmkm.sys (0x00000116) to blame or just freeze up the screen and never come back until a system reboot. All of the temperatures were always within operating ranges. I tried cleaning out the drivers and installing various releases, as well as pretty much every posted solution I could find, but nothing helped. Attached are some of the pictures of the artifacts I was seeing. I decided to contact EVGA who told me to RMA the card as it was under warranty. Since there were graphic problems in the BIOS they thought it had to be the card malfunctioning and not the drivers, etc.

I thought all would be well and good from here, So i popped in the only spare graphics card I have which is a BFG NVIDIA 6200OC PCI. Unfortunately the problem continued to some degree. I no longer have the graphic artifacts, but I am still getting the "Display driver nvlddmkm stopped responding and has successfully recovered." error whenever I try to do anything even minimally graphics intensive, for example looking though the pictures I posted at a fast pace, or even run the Windows Vista performance rating diagnostic. I decided to go ahead and do a fresh install of Vista, and even with that I am still getting the error message. Note that the OS was current with all updates in both cases.

I was hoping it was simply a defective graphics card, but even with a new card and a clean install of the OS, I am still getting the error message. All of the images are from when the 8800GTS was installed. I have done all the basic stuff like checking the HDD, RAM, virus scan, etc. Does anyone have any thoughts as to what could be causing this problem? Please let me know if any other information might be helpful.

Thanks,
Kevan

DXDiag can be viewed here: http://sharetext.org/V25

Images of the artifacts:

Can I Install PSU Upside-Down?

Doan — Fri, 20 Nov 2009 23:50:30 GMT

I recently ordered an AZZA Dynamo 850W because it was a great deal. It just arrived today. It is the first and only part I have ordered for my new computer, for now.

After opening the box, I realized the fan is on top. For my case (using an old one), the PSU is supposed to be mounted on the top. Can I turn the AZZA PSU upside down and install it that way?

Thanks.

LCD monitor into Digital Frame--How to do it?

katie — Sat, 21 Nov 2009 02:07:30 GMT

I hope to use an extra Samsung 19" LCD monitor with VGA and DVI inputs for a free standing digital picture frame.

i thought this TV medial player from newegg.com would work, but it does not have VGA or DVI outputs.

http://www.newegg.com/Product/Product.aspx?Item=N82E16822136416

Western Digital WD TV Mini Media Player Model WDBAAL0000NBK-NESN

or the bigger version: http://www.newegg.com/Product/Product.aspx?Item=N82E16822136472

Western Digital USB 2.0 WD TV Live Network-Ready HD Media Player WDBAAN0000NBK-NESN

I hope to use a small External usb HHD as the data source, and run that through some kind of device, and connect that to the LCD monitor.

is there some small inexpensive (under $100) device that can do this??

like to get it working by Christmas, for company to see.

Boot, No Video

rolandansgar — Sat, 21 Nov 2009 00:26:48 GMT

O.K. I've got a computer in which I'm trying to install a new MB, memory, and CPU. I've built my last 6 computers, but I'm puzzled here. I get a POST beep, but my monitor (Viewsonic VX2260wm) tells me there's no video and stays in standby, unless I turn the power off/on. I've got I got this result from the HIS video card, as well as the onboard video chipset. I've tried the DVI cable (what I normally use), and when that didn't work, I switched to the VGA and got the same results.

Can't get to the BIOS setup or the OS install like this. I bought my daughter a Viewsonic E70fb and had a similar problem when building her PC. I'd boot and would get "no Video signal". It turned out that it was some querky feature of the monitor, but it's been years since and I can't remember what it was. I looked through my monitor's manual and can't find anything in it about a similar querky feature as the E70f.

Anyone got a tip you can throw my way?

Thanks.

How to deal with DOA Products?

Jedo — Fri, 20 Nov 2009 13:54:55 GMT

As the title suggest, I'd like to ask for procedural advice from people who have bought from newegg before on how to deal with DOA products.

I just got my credit card this week and I plan on buying the parts for my first ever gaming pc, but there are a few things that bother me...

#1 My cc has a limit (which is only natural since I have no credit history yet) of around $500 so I can't buy ALL of my parts upfront.

#2 If I can't buy all of my parts upfront, how do I check for DOA parts?

#3 Isn't there something like a 30-day timelimit to return a product through RMA?

Aside from those 3, I'd like to ask for everyone's input on how they would (generally) deal with a DOA product.

Thanks in advance!

- Kevin

Need to find a hard drive for my Mac Book Pro

shogun20 — Fri, 20 Nov 2009 12:43:32 GMT

Hello everyone. I have a Macbook Pro 15 inch. I got it in the summer of 2006. I recently bought a hard drive from new egg but it did not fit. Does anyone know what hard drive I can buy from NewEgg that would fit? I don't know where to look, I am afraid I will end up buying the wrong one again. Thanks!

Wireless connection fluxuating speeds

RangerMoose — Tue, 17 Nov 2009 01:32:13 GMT

Hey, I just installed a new wireless networking card (a Trendnet TEW-432PI), and I'm using an Apple Airport Express (I'm sure a dated model, I got it around 2005 or so). My old network card (of similar quality and from the now-finished company AirNet) would stay steady at 54.0 Mbps and although the signal strength would be pretty low, it seemed to perform better than this new one. This new one will stay at 11.0 Mbps (sometimes up to 24.0 Mbps), and doing things like watching HD YouTube videos is almost out of the question. My question is: is there a way to bump up the speed? The company states that on an 802.11g network it should be able to reach 54.0 Mbps.

Linux & M4A785TD-M EVO -- Finds no drives

expresspotato — Fri, 20 Nov 2009 06:40:08 GMT

Hi,

I just recently purchased a bulk amount of the M4A785TD-M EVO's. They seemed to be a good price, had overclocking and even got great reviews on newegg's site.

Some users even mention they had no issues installing linux.

My botherboard doesn't seem to recognize any attached SATA drive under Fedora 10,11 or the newly released 12. I've tried various drives other than the ones purchased from newegg.

Some users online suggest changing the SATA mode to ACHI in BIOS. I've done that without any luck.

System messages as Fedora loads the installer seem to indicate it does find the device on the SATA channel then only mentions "doesn't support DIA or FUA". That might be a non fatal error and just a notice, I'm not sure.

Any help would be appreciated!

IBM drive for old 5" floppys.

drchina — Fri, 20 Nov 2009 06:23:11 GMT

I have two 5" floppys. They contain important data that I need to put on a CD. The old IBM drives worked fine---in the "80s. Where can I get someone with an old IBM floppy drive---that can help me make a CD with the data from the floppys?

Why is my system automatically turning off?

JoshShark — Sat, 24 Oct 2009 19:50:19 GMT

Hope this is in the right section.

I just finished building together my first gaming desktop. Everything seems to be working fine when I turn it on, but after about 10 seconds after the boot screen** (?) comes up my whole system turns off completely. I don't have any Windows OS installed yet, so that maybe a problem. I'm just trying to get into the BIOS to make sure everything is working correctly and maybe change a few things.

**- whatever the screen is where you press "DEL" or some other button to get into the BIOS.

So what's wrong with my computer? Is it the mother board? Power supply? Processor?

Critical Errors When Playing Vista 64 DX10 Games

Intrawebs — Thu, 19 Nov 2009 19:07:20 GMT

I get the following error twice with Crysis Wars and once so far with Warhead. There is nothing significant happening when these errors occur (totally random, multiplayer or not). The game goes black screen, locks, then I get the standard windows prompt that says the app has crashed and asks if I want to close the app etc.

Any ideas?

Warhead looks like a Dx10 error and Wars looks like something bad with Windows?

If you dont have any ideas, what apps/downloads do you recommend for doing hardware tests?

WARS

Faulting application Crysis.exe, version 1.1.1.6729, time stamp 0x49d15623, faulting module kernel32.dll, version 6.0.6001.18215, time stamp 0x4995344f, exception code 0x0000087a, fault offset 0x0002f328, process id 0x434, application start time 0x01ca693e26130217.

WARHEAD

Faulting application Crysis64.exe, version 1.1.1.711, time stamp 0x49888f43, faulting module d3d10core.dll, version 6.0.6001.18000, time stamp 0x4791acb1, exception code 0xc0000005, fault offset 0x0000000000028dfa, process id 0x108c, application start time 0x01ca68d856e47a67.

I have Vista Home Premium 64 SP1

Updated wars and warhead and nvidia to the latest patches

GeForce 8800 GTS 512 (EVGA 512-P3-N841-AR)

8GB Ram (CORSAIR XMS2 DHX 4GB (2 x 2GB))

AMD Athlon 64 X2 6400+ Windsor 3.2GHz Socket AM2

GIGABYTE GA-MA790FX-DS5

fan http://www.newegg.com/Product/Product.aspx?Item=N82E16835887011

case http://www.newegg.com/Product/Product.aspx?Item=N82E16811119138

power supply http://www.newegg.com/Product/Product.aspx?Item=N82E16817139005

Upgrading every year

dstebbins — Thu, 19 Nov 2009 23:48:38 GMT

Computer technology increases exponentially, so that computer you bought three years ago is obsolete. However, the price of a computer with the same specs goes down at about the same rate, so a computer that is "state of the art" for that particular point in time will usually cost abut the same.

That being said, if I buy a $1,500 computer and $27 S&H with my tax refund, and then, one year later, I buy another computer for that same amount, but with better specs, how much can I expect to get my 1-year-old trade-in computer if I sell it on Ebay? Are we talking, around $800 w/ free shipping, my real trade-in down to $773, and knocking my new computer down to $754 ($1,500 + $27 - $773)?

Lian Li Case & ATX PS Incompatible

rolandansgar — Thu, 19 Nov 2009 21:18:10 GMT

I just purchased the following case & ps from Newegg:

LIAN LI PC-V351B Black Aluminum MicroATX Desktop Computer Case
PC Power and Cooling Silencer PPCS370X 370W ATX12V 80 PLUS Certified Active PFC Power Supply

The opening in the back panel of the case is too small for the power chord connector to fit through the opening in the case; and the screw holes in the case don't all line up with the power supply holes. Lian Li says that the case accepts ATX power supplies.

Aren't all ATX power supplies the same in hole spacing and general form factor proportions?

Can you really repair laptops?

Jahaziel — Mon, 16 Nov 2009 16:42:46 GMT

I'm doing a freelance computer repair and networking... anyways i was wondering can you really fix laptops? I mean like all their parts come made just for the laptop it self? how would i go through fixing a laptop if it wont turn on or anything?

Onboard Video Dead?

northernglory — Thu, 19 Nov 2009 12:25:02 GMT

I have a HP Pavilion Slimline s3020n. When the pc is started the monitor says no signal. It has a pci-e 16x slot...I tried to put in my PNY 8400 gs but its too big! I would break the vga port off and just use the dvi but it might not be a video problem and just a bad mobo. What video card would fit in it? Any?

RAM overloads easily. Normal? Do I need more??

5Across — Fri, 13 Nov 2009 18:24:25 GMT

So the deal is.... I had 3x1gb of Corsair DDR3-1333. No problems with my i7 setup but I knew, using Vista x64, I needed more. I would try burning a DVD or encode something and my computer would use allll of it and freeze up.

So I take out that RAM and put in 3x2gb of DDR3-1333. I could definitely notice the difference and I was thinking 6gb is probably perfect. BUT. Just now, all I was doing was installing Dragon Age:Origins. Utorrent, Avira antivirus, small app launcher the only things running in the background. Sounds easy to handle... the i7 was running at 1% to 3% load. The ram was at full capacity! Everything slowed to a halt.

This isnt the first time this has happened. Is there a setting I missed? Do I really need 6x2gb?

Does my DEAD PC have a future life? (BIOS)

droscoe — Wed, 18 Nov 2009 03:58:46 GMT

Hello Friends,

Two days ago, I made a mistake and and downloaded/installed wrong BIOS update. I'm embarassed. I have a Gigabyte motherboard and the dialog box for the BIOS update specifically said to BE SURE it was the right bios update, or else the system may not boot.

- 'Updated' my BIOS (wrong one obviously, I thought it WAS the right one. Must not have been due to recurring symptoms)
- Computer/BIOS will not even boot or load.

In detail-
- I shut my PC off. Unplugged it.
- Took CMOS batter out for a few hours and replaced.
- Plugged PC in, and it doesn't do much.

- PSU works. Fans start up. CD-Rom light is on. There IS power in my system. But my screen remains BLACK, it doesn't even notice a VGA or DVI signal. No beep codes. No nothing.

Could you please assist me?

Thank you
Dustin

(I have no floppy drive)

Lite-On LH-2B1S dead?

lordkentar — Tue, 17 Nov 2009 06:24:06 GMT

I think it is. Windows sees it, and can eject the tray, but put in ANY media (blank CD, DVD, BD, Burned CD, DVD, BD, purchased CD, DVD, BD, ect) and the drive does not "see" it. It starts spinning to detect the disc, tries 3 times, then quits as if there is no disc at all.

It worked fine, then just quit. Suddenly stopped.

I have tested it on two systems with the same results.

Windows 7, Core2Duo E6600, 4 gigs ram, RAID 74 gig raptors, EVGA 680i SLI mobo, EVGA 8800GTS SLI'd.

Windows XP, AMD Athlon 3200+, 2 gigs ram, 40 gig hd, MSI K7N2 Delta mobo, EVGA 7600GT.

I do not have the money to replace it now, so, unless someone has a fix to recommend, I am up a creek without a paddle. :(

Wireless Connection Problems

Edub214 — Wed, 18 Nov 2009 04:03:20 GMT

Not sure why just updated the BIOS for the first on my new mobo which was the only way that i could connect to wireless internet in the first place, but now it is crazy slow downloading at < 1Kb a second. With the ethernet in speed test shows that i should get up to like 7 mbs. Not sure why the wireless is so slow. I am running windows 7, mother board is an ASUS M4A79 Deluxe, 8 gb RAM, 3.2 AMD Phenom II, using a Belkin N USB router. I am getting 3 bars of service and it says my speed is 48.0 bps.

Any help or suggestions would be greatly appreciated

Wireless Adapter/antenna compatability...?

mugur — Tue, 17 Nov 2009 19:45:31 GMT

Is the Rosewill RNX-N300X Wireless Adapter (Item #: N82E16833166051) compatable with the Rosewill RNX-A5-EX High Gain Antenna (Design For Wireless N 2x3 or 3x3 Solution/ SMA Connector)(Item #: N82E16833998052)?

The live chat said they couldn't answer such technical questions and sent me here.

I don't have either one, I want a pci wifi-n adapter with an external, movable antenna. Any other model recommendations are welcome.

Thanks

Gigabyte GA-MA785GPMT-UD2H - AHCI/RAID problems

ebztz — Mon, 16 Nov 2009 10:11:08 GMT

I have a Gigabyte GA-MA785GPMT-UD2H AM3 AMD 785G build. I've been able to install Windows 7 Ultimate Upgrade (it took a few installs to get it work), but I must run the system in Native IDE mode. After many attempts, I gave up trying to install Windows XP and figured out how to install the Upgrade without the XP installed.

Neither AHCI or RAID modes will work, even after installing the drivers and updating the BIOS (I tried everything I could think of). When the AHCI or RAID option is selected in the BIOS, the SATA hard drive will not be recognized (Error message reads: Invalid system disk Replace the disk, then press any key), and the system will not boot.

The computer will operate sporadically in Native IDE mode, but if there is an IDE hard drive plugged in, it seems to work without issue. I'm unsure if this is a driver or hardware issue, as I've not found much information on the problem.

The system passes 10 hours (15+ passes) of MEMTEST without errors, and the SATA hard drive works fine on another computer, so the other hardware is functional.

Gigabyte tech support was terse - they merely said to return the unit. I can do so, but I'd prefer to fix this if possible (I'd much prefer to avoid unsocketing the pin-based AMD processor). I do need the features of AHCI, so I cannot continue to operate in Native IDE over the long-term. Any suggestions for remedying this issue are appreciated.

Comp crashes at "Starting Windows", is it my mobo?

KNBsk8 — Tue, 17 Nov 2009 19:35:34 GMT

Specs:

OS: windows 7 Profesional

Mobo: EVGA X58 3x SLI

CPU: INTEL i7-920 2.66GHz

Case: Xclio Windtunnel

RAM: G skill 6GB 1600MHz DDR3

GPU: ATi Radeon 4350 (will be updated later to an HD 5870)

PSU: Corsair HX 1000W

HDD: Western Digital Black Caviar 750GB 7,200RPM.

CPU Cooler: Stock Fan

CD Drive: Sony Optiarc 22x

Everything worked before I put it in the case.

Everything was layed out on my desk.

Then, I put it in the case, turned it on and the debug LED flickered a few codes.

The "Beep" sound charmed indicating the system was starting.

It got up the the "Starting windows" screen (the one you see before you log in, *basically, the OS is loading*).

Then, the number "85" was paused on the debug LED for about 10 seconds and the system shut off, along with all fans/lights.

I tried reseting the CMOS, didn't work, I still got that same code.

One time, the system actually reached the log-in screen, but it only lasted for half a second and shut off.

Further Explanation Below:

The case came today. I installed everything, it fits perfect and looks amazing. Only problem is my mobo flashes the error code "85" (Final USB initialization) on its little two digit LED error code/temperature display device.

It looks like this:

The case comes with 2 USB, and 1 Firewire expansion slots, wich you plug into the motherboards USB connection pins.

The motherboard also came with an expansion slot containing 2 USB, 1 Firewire, just like the one in the case. (except the case's was built into the front)

I put both in but the Motherboard was short one firewire connector. So I removed the one that came with the motherboard.

Now I had 4 extra USB ports, and 1 Firewire (The other Firewire was removed because the mobo did not have enough pin connecters as i said before.)

I booted the system.. It reached the "Starting Windows" screen, stayed on that for about 10 seconds, then the system shut off.

After this happened, I removed the 2 USB expansion ports that came with the mobo, leaving only the expansion ports that came with case case left.

I booted the system.. did the same thing as before and shutoff at error "85" (Final USB Initialization).

Then, I removed all unnessisary wires (including all USB/lights/powerbuttons)

I manually started the system with the green switch on the mobo, nothing changed it still shut down with error "85"

I have stopped experimenting now and need help.

Does anyone have a clue of what could be wrong, or a way to fix it?

Netbook upgrade?

YottaByte — Mon, 08 Jun 2009 19:33:01 GMT

Hi I was wondering if I took this netbook: http://www.newegg.com/Product/Product.aspx?Item=N82E16834220504 , removed the 1GB of ram in it and put in this ram: http://www.newegg.com/Product/Product.aspx?Item=N82E16820145172 and then removed the 5200rpm HDD and added this one: http://www.newegg.com/Product/Product.aspx?Item=N82E16822148336 if it would be a good idea. I plan to overclock the CPU to about 2ghz, and with the 7200rpm HDD and the 2GB ram I worry about 1) overheating, and 2) a lot less battery life.

Now on high performance I'm guessing about 4-5 hours life on this, with the 7200rpm HDD and overclock, what would I be looking at? And I plan to add windows 7 as well.

Graphics Card Recommendation?

Rockn — Fri, 13 Nov 2009 03:04:06 GMT

I need a new graphics card and I am unable to make a decision; I'm just not comfortable with knowing exactly what I need, or what would be best.

My computer specs are: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00943196&tmp_task=prodinfoCategory&lc=en&dlc=&cc=us&lang=&product=3354761#N876

I currently only have a 300W power supply, but own a 400W one I could install. I would prefer not to buy a new power supply unless required. Unfortunately it seems most of what I've looked at requires at least 450W.

I play games like WOW and SL, and am just looking for a better experience with them. I've also considered a second monitor, dont know how/if this affects my graphics card.

I currently have integrated NVidia Graphics.. and tv tuner, etc. will a new graphics card affect that, or will it still work?

I would prefer to stick to around $200 or less total upgrade cost. Whats the best route to go?

Thanks for any help you can give me.

Read before you post

Eggxpert — Wed, 18 Apr 2007 23:01:51 GMT

* Maintain all General Forum Rules

* For Overclocking help, go to:

http://www.eggxpert.com/forums/13/ShowForum.aspx

* Name your Title with your problem

- No titles like "Help Needed" or anything similar.

- Example: "RAM not working" (without the quotation marks)

* Give as much information as you can on your System.

- Operating System, motherboard, graphics card, ram, etc.

* Only reply if you know the answer.

- No replies with "I agree", "good luck with that", or "I don't know".

* Do not repeat answers that others have already answered.

- Be patient and professional if helping others.

Search Before Posting

freezy — Sat, 04 Aug 2007 20:44:53 GMT

There is a lot of information available here and all of it is less than 4 months old.

The Search window in the upper right hand corner is very useful. search posts not threads most of the time.

Google and Yahoo are huge. just typing your problem in the window will likely bring a result.

As JCarlos stated earlier label your problem thread correctly. This will bring help the fastest and will help others find the same answer easier. Panic labels do not help. for example:

Wont Run Help!!!!!!!!!

Help Just Died!!!!!!!!!

doesn't tell anybody that might be very knowledgeable with your problem that they have a great chance of helping you easily. A better label would look like:

"Vista Home Premium64 wont shut down"

And also as JCarlos stated before always list all of your components including model numbers. This way the person helping you knows exactly what they are dealing with.

Thanks and Good Luck

freezy

Please Place Your Problem in Your Title

freezy — Tue, 30 Oct 2007 15:16:05 GMT

This has been stated before but it is really important to get faster help for yourself and to other people that are having the same issue. Most people are here seeking help. If you place as much information in your title regarding your issue, it will clue in other people that have insight to it or seek the same advice.

Thanks