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MKTBDAY Promo Code Not Working

Last post 11-08-2009, 3:15 PM by distancia. 6 replies.
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  •  11-07-2009, 6:56 PM 582793

    MKTBDAY Promo Code Not Working

    Hello,

    Currently in the market for a new i7 build and had been shopping at TigerDirect until your MKTBDAY 10% of everything special popped up.

     I spent a few hours, going through all of your products and selecting out exactly what I wanted...

    All looked good in the shopping cart, but when I get to the checkout process the proper discount doesn't seem to be applied???

    1.  I have cleared cookies, temp int. files, and restarted the computer.
    2.  I have tried on a seperate desktop

    This issue just keeps happening.

     Below are the screenshots.  The first screenshot is what the shopping cart says, and the second screenshot is what the checkout says.

     

     As you can see the proper discount of $136.19 has been applied to the final total which states $1321.77 (incl tax and ship)

     Now below you can see the checkout process.

    It's only giving me credit for it seems the first two items?  $27.50?  When the discount should actually be $136.19 as marked above.  I'd really like to spend this $1300 on a system through NewEgg but not if they cannot offer this 10% on ALL items discount.

    With the special closing tomorrow, I'd like to get this squared away...  No phone support on weekends has also left a bad taste in my mouth.

    NewEgg, prove me wrong!  Make me a believer!

    Carl

     

  •  11-07-2009, 9:51 PM 582815 in reply to 582793

    Re: MKTBDAY Promo Code Not Working

    Try PMing the mods. They're usually around, and can most likely help you out.

    I pwn n00bs.
  •  11-07-2009, 10:18 PM 582818 in reply to 582815

    Re: MKTBDAY Promo Code Not Working

    Hello,

     Sorry to bother you, but who are the mods around here that I should speak to?

    I should also add, (should a mod be reading)  I have tried both Credit Card and PayPal and neither seems to correct the issue that I am experiencing.

    Carl

  •  11-08-2009, 12:38 AM 582832 in reply to 582818

    Re: MKTBDAY Promo Code Not Working

    Still trying to get this sorted...

     If I remove my copy of Windows7 and the Antec 900 case from my cart the process seems to work smoothly?

     Are these products not applicable for the 10% off everything?

    Carl

  •  11-08-2009, 1:00 AM 582834 in reply to 582832

    Re: MKTBDAY Promo Code Not Working

    Okay...

     There goes a few hours of my life I'll never get back :)

     It seems either the Antec 900 Case or Windows7 Professional 64bit will screw up the cart.  Only applying the discount to either or both of those two items and ignoring everything else in the cart.

     To solve, I just placed 2 orders which ended up being the price I wanted...

    Thanks for anyone who read this and even spent 1 minute of your time trying to help me.  Excited for my new system!

  •  11-08-2009, 1:03 AM 582835 in reply to 582832

    Re: MKTBDAY Promo Code Not Working

    not sure about that...try live chat, its open now. u can also send a PM to DoM_DoM shortly. he is the egg staff  here and would be happy  to help u outStick out tongue

    Don't Ever Lose Your Passion!

    4G Cell phone and New Era?
  •  11-08-2009, 3:15 PM 582979 in reply to 582835

    Re: MKTBDAY Promo Code Not Working

    if its not working...newegg c/s can adjust that manually


    .....just...wtf - -
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