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ISPs More a service than a Product

Last post 09-20-2009, 4:16 PM by HOGHAULER. 22 replies.
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  •  09-17-2009, 10:51 AM 569567

    ISPs More a service than a Product

    LOL are you as fedup with your ISP as I am, they have us over the preverbile barrel either we pay their rediculus prices for high speed internet service or we go with the slowest they have just so we can afford it. They promise you high speed then you wonder where it is, check it out if you don't believe me you pay for 6.0 mhz speed and in actualality you have a download speed of 768KBS and upload speed of 44KBS just run any Internet speed test and they all tell you the same thing but what NO ONE wants you to know is they can tweak to any speed they want as long as their equipment supports it. Any comments or questions.

    http://www.digitallanding.com/high-speed-internet/article_display.cfm/article_id/4458


    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-17-2009, 11:32 AM 569591 in reply to 569567

    Re: ISPs More a service than a Product

    I am sure some people are fed up about it there Hog. However here is the fine print of the ISP and data transfer. The ISP can only guarantee the transfer rate of DATA in their own network, yep if that is not confusing enough for most people, this means as soon as you access sites such as speedtest.net or any others out there, this is now outside of the network. Some ISPs like mine have a flash driven test for upload and download for the network itself. And is way above what shows on places like speedtest.net and others.

    These sites are more or less just to get an account of connection from one place to another and are not entirely accurate.

    Examples are these

     Per your link

    Your Results:
    Download Speed: 7830 kbps (978.8 KB/sec transfer rate)
    Upload Speed: 3502 kbps (437.8 KB/sec transfer rate)
    Latency/Ping: 88 ms

     

    Per Speedtest.net

    Link to this image to share your results


    Link to this image to share your results

    Link to this image to share your results

    These sites are only there to give you a general idea of up and down rates is all.


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  •  09-17-2009, 1:06 PM 569623 in reply to 569591

    Re: ISPs More a service than a Product

    Yes I am aware of this what I am talking about is the transfer rates which is the true speed of what you do online downloading and uploading versus their so called speeds that they quote you.

    Your Results:
    Download Speed: 6191 kbps (773.9 KB/sec transfer rate)
    Upload Speed: 412 kbps (51.5 KB/sec transfer rate)
    Latency/Ping: 41 ms
    Thursday, September 17, 2009 4:03:47 PM

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-17-2009, 1:32 PM 569632 in reply to 569623

    Re: ISPs More a service than a Product

    Right however we will take my ISP here http://ww2.cox.com/residential/lasvegas/internet/preferred-internet.cox now it shows 8 Mbps we'll say right? ok now we go and look at the small print at the bottom of the page.

    Service disclaimer:

    Actual speeds will vary and are not guaranteed. PowerBoost® is only available to Cox High Speed Internet Preferred and Premier customers. PowerBoost® can provide a temporary extra boost of speed to your service when bandwidth is available.  PowerBoost® is a registered trademark of Comcast Corporation. Internet service available to residential customers in Cox areas. For best performance use of Cox approved cable modem is recommended. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Installation fees may apply. Cox Security Suite is included with your subscription to Cox High Speed Internet and will automatically terminate upon termination of your Cox High Speed Internet service. Cox cannot guarantee the intended results from the McAfee services or that the McAfee software will be error-free, free from interruptions or other failures. The McAfee services and features are subject to change and are not available for Apple users. McAfee is a trademark of McAfee, Inc., and /or its affiliates. Rhapsody is a trademark of RealNetworks, Inc. Other restrictions may apply.

     

    All ISP's have these.


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  •  09-17-2009, 9:14 PM 569704 in reply to 569632

    Re: ISPs More a service than a Product

    That is just another fine example of what I am talking about. AT&T Ultimate package is 6.0 mbps, yours is 8.0 mbps and I have seen friends running upwards of 12.0 mbps so what is the fastest speed that they could truly run DSL at if they were not so profit hungry.

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-17-2009, 9:36 PM 569713 in reply to 569704

    Re: ISPs More a service than a Product

    Which is what I said in the beginning of it just a bit longer without having to use the disclaimers and stuff. Well that would not be the correct question actually, it would be what is their NOC capable of handling and what O/C will they use next. would be the correct way to ask and well no one knows.


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  •  09-18-2009, 2:19 PM 569911 in reply to 569713

    Re: ISPs More a service than a Product

    True but I would still like to see them all put over a barrel and spanked for their greed. It just seems that the transfer rate should be a lot higher than what it is. Add to this the fact that they are able to adjust the transfer rates remotely and all it takes is to access the system and increase them by computer.

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-18-2009, 2:38 PM 569915 in reply to 569911

    Re: ISPs More a service than a Product

    Wish it was that easy there Hog but its not. The Node close to my home here can get up to 300 users at a time, So that will one slow down the internet connection at that point then you have to hit the NOC even before getting out to the internet at all, and well for my ISP there is only one (1) NOC and its in the ATL.

    My data transfer to Google would look like this.

    Home (Las Vegas NV) > Atlanta GA > Google.com in short,

    In long

    C:\Users\Tracer>Tracert google.com

    Tracing route to google.com [74.125.45.100]
    over a maximum of 30 hops:

      1     2 ms     1 ms     1 ms  192.168.1.1              Home
      2    10 ms    11 ms    10 ms  ip24-253-92-1.lv.lv.cox.net [24.253.92.1]    node
      3     7 ms    11 ms    15 ms  24-234-8-9.ptp.lvcm.net [24.234.8.9]           Node
      4    37 ms    12 ms    36 ms  24-234-6-181.ptp.lvcm.net [24.234.6.181]        LV server
      5    13 ms    17 ms    19 ms  langbbrj02-ae0.r2.la.cox.net [68.1.0.233]      Cox NOC.
      6    16 ms    14 ms    38 ms  216.239.46.180  <--- Google.com

     7    86 ms    86 ms    85 ms  216.239.43.125           <--- Google.com
      8    85 ms   117 ms    84 ms  72.14.232.213    <--- Google.com
      9    97 ms    90 ms    88 ms  209.85.253.145  <--- Google.com
     10    84 ms    86 ms    85 ms  yx-in-f100.google.com [74.125.45.100] <--- Google.com

    Trace complete.

    We use to rout to San Jose CA. before hitting the NOC. I know that the ISP I am with now constantly upgrades and I have seen changes in the ping and relay times and my bill does not go up at all.

     

     


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  •  09-18-2009, 8:01 PM 569995 in reply to 569915

    Re: ISPs More a service than a Product

    Yes I do understand that but when I first got going on the internet Bellsouth had to send a technician out due to problems on the phone line. After running a dedicated line for the DSL with no phones or fax machines on that line he called up the main office and had them tweak the speed of the DSL to get it up to their advertisied speed and he told me when he was done that they could tweak the whole system to where ever they wanted to as long as their equipment would support it or even do individual customers.

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-18-2009, 11:15 PM 570019 in reply to 569995

    Re: ISPs More a service than a Product

    To a point only part of that is true there hog. They can tweak it but you will not get any improvement out of it at all. The fact is this no one will get the speeds all the time that are advertised some do some don’t. Also I don’t know how long you have been dealing with the internet at all but I will tell you one thing its better and always will be better then dialup on a 14.4.


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  •  09-19-2009, 7:55 AM 570061 in reply to 570019

    Re: ISPs More a service than a Product

    Well the facts are the facts yes DSL is far superior to Dialup no argument there but when I had the technician at the house he had them take it from 653kbps to 778kbps my transfer rates went from 56kbps to 98kbps download and from 18kbps to 25kbps upload and that was almost a 33% increase which made a big difference. Now I am using their Ultimate package which is 6.2mbps and now the transfer rates are 773kbps download and 51.5kbps upload which to me equals ripoff the download is 6X better but the upload is only 2X better at 3X the price.

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-19-2009, 9:47 AM 570092 in reply to 570061

    Re: ISPs More a service than a Product

    Well here is something that you may want to read http://fetchsoftworks.com/fetch/help/Contents/Tutorial/SlowUploads.html. One thing you can do is call the ISP and have them check for line noise.


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  •  09-19-2009, 10:08 AM 570105 in reply to 570092

    Re: ISPs More a service than a Product

    Yes I know what is said there and that is why I originaly called for a technician to check it out and that is when he called and had their base controller turn up the speed on the DSL, this is why I say it is a ripoff if all they have to do is tweak the speed to raise your speed and then they charge such high prices between the basic package and the ultimate package and then never really deliver any where near what they advertise. Yes I am aware of their clauses and all that and the problems with how many other people are visiting the same website I am visiting and how many neighbors are using the same ISP but can you honestly say that the ISPs out there are not screwing the public just to make a profit!!!!

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-20-2009, 9:18 AM 570301 in reply to 570105

    Re: ISPs More a service than a Product

    Well DSL here in my area does suck compared to other areas in the U.S. so I switched to cable and never looked back at all. So I do not know if you have any options at all in your area. Or another provider for that matter. Also with DSL there is well to me one large disadvantage to it. You have to be close to the central office for a good up/down speed, the farther away you are the weaker the signal is. And even thought I pay 29.99 for my internet thru my cable provider, I look back and see how many people paid that for AOL, Prodigy, ect back in the day for dial up.  

    Yes hog they do make a profit on it. If they did not then they would not be in business at all.

    DSL vs. Cable Modem Comparison

    http://computer.howstuffworks.com/dsl.htm


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  •  09-20-2009, 9:27 AM 570304 in reply to 570301

    Re: ISPs More a service than a Product

    Well I'll tell you this Tracer me I am in the country so no cable or fiberoptics and any other ISP has to go thru AT&T and they are the cheapest in the area, the good thing about this is not many people to tie up the lines out here bad thing is not that many lines to support us either.

    Yes they do have to make a profit but why such a big one?


    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-20-2009, 9:41 AM 570305 in reply to 570304

    Re: ISPs More a service than a Product

    Ok so you’re not in an area that will allow competition there is one reason why they can charge so much without competition the price is high. Meaning they can change what every they want, But I don't think they would charge say $100 per month they would get no business from anyone if they did that. Also it depends on how you look at profit thinking that its a big one or not. Also we have to look at what they have to also pay for, so is it really that big of a profit?


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  •  09-20-2009, 12:24 PM 570350 in reply to 570305

    Re: ISPs More a service than a Product

    I t did not use to be that big but as an example this is what AT&T did here in Georgia they sold out to Yahoo letting them run the internet service and software thus taking away a large part of the maintanance cost and developing costs. Now Yahoo makes its money from advertising and selling your email addresses to other advertisers.

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-20-2009, 1:00 PM 570359 in reply to 570350

    Re: ISPs More a service than a Product

    Wow that sucks there. With the backing of Yahoo and their finances they should have allot better service then what  you’re getting. Companies like Yahoo will sell your email this I do know, and unfortunately companies like this are very well known to do it welcome to the spam world. Too bad consumer laws do not protect people from this. We do need better consumer laws, banks have even been known to do the exact same thing as well to their customers at times. BofA is notorious for this as well.


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  •  09-20-2009, 1:21 PM 570362 in reply to 570359

    Re: ISPs More a service than a Product

    Yep that to is a sore subject with me they bought out 3 different banks that I had a standing account with and finally I just used them to pay my bills with, my auto deposits and moved to another bank to handle my main money and do any finacial work with. This is why I don't use credit cards only the Debit/CC card so if I don't have the cash in there they are no good.

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-20-2009, 1:29 PM 570364 in reply to 570362

    Re: ISPs More a service than a Product

    I am the same way Hog I hate CC's and will never want one. Well I switched from a bank to a Credit Union that is locally owned. All I will ever use is a debit card its fine with me and I know all I have to keep track of is what’s in the account.


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  •  09-20-2009, 1:39 PM 570368 in reply to 570364

    Re: ISPs More a service than a Product

    I hear you there Tracer, but I do a lot of travelling when I can afford it and I need a big name bank sometimes so I can get cash with out having to carry a bundle on me so BofA does come in handy at times especially if I don't want to have to pay to get my own cash back!

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
  •  09-20-2009, 1:48 PM 570371 in reply to 570368

    Re: ISPs More a service than a Product

    True very good for traveling that's for sure. The most traveling that I will do is to go to Canada but I carry at least 1K on me to start with. And I don’t have to worry about spending it on hotels since I have family up there and they come down here and our home is open to them any time as well. I just have to pay for Food and other things like the almighty Gas per liter booooo. Now that cost some bucks there. I think its now $2.85 per liter there, but hay at least I get a good exchange rate when I go up there, LOL.  


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  •  09-20-2009, 4:16 PM 570393 in reply to 570371

    Re: ISPs More a service than a Product

    I have not been to Canada since 74, now I go to Florida, North Carolina or Virginia to visit family or friends. I would like to save p and make another trip to the UK and visit my family there but the wife and I are not up to the running and standing like we use to do hoping trains to London and then running to catch the subways to get to the south side to make connections to Southampton. God that was fun back then, got videos of the changing of the Guard and stood right at #10 downning street back when Maggie was the Priminister, toured the Cathedrials and went to several of their Safari Parks and got it all on Video. Man to be young again and enjoy times like those.

    what goes around comes around

    (RIG)GA-EP45-UD3P, Q9550 @ 3.5 ghz, CM's V8, HD2600XT512mb 128bit, 4gigs OCZ 1066 ddr2, Seagate sata 120 gig & a 320 gig, 2 Liteon sata DVD Burner, My DIY Case, Corsair 550watt PSU, 2ea 19" LCD monitors.
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