EggXpert

I ordered it July 2nd, with express processing, and the free 3 day shipping, got it 6 days later lol because of July 4th... so that sucked. I bought the phone with the service at newegg with the 2 year contract.

I got the phone and put the SIM card and battery in and powered it up. All it will do is display a message saying insert smartchip. Thats the SIM card right, well it is inserted, and inserted the only way it will go in, I reinserted it several more times, and it would only go in one way.

I cannot do anything at all with the phone, it just displays that message.

I tried to create an account with AT&T, but I cant verify it because they have to send a text to my phone.

After googling I read the problem is probably a faulty SIM card... is that what it sounds like? I dont know much about phones... what should I do?

 

That does sound like a faulty SIM, but it may be the phone.  If you know anyone with AT&T, try to put their SIM in your Vu ... if it works, your SIM must be defective, if the same error occurs then it's the phone that's defective.

 

I'm not sure on the Egg's exchange procedures, though. Sorry to see you're having trouble, i know it sux to be without a phone  

Wow, I was wrong, after googling more I found an image of the Vu with the SIM card inserted, I had it in the wrong way. To get it in the right way I had to shove it in to the point I thought I was breaking the phone... but it ended up going in, turned off the phone and turned it on again and wala, it works :).

haha...good to hear VU is a sexy bady