EggXpert

Been thinking about this a bit and I think your right Poducts. Here we just call it sales taxe all rolled into one. Sense I live in Orange County C.A. lower sale taxes here and Newegg is in L.A. County which has a higher sales taxe rate, I would be paying the L.A. taxe if I use will call. If I get them to ship to me I save because I'm paying Orange County taxe rates. But either way it still cheepr for me, it's just do I want to drive over the hill to will call.

Mine has always been either next day or 2 days tops (even with the 3 day free shipping), so shipping is more than fine for me.

What city and state do you live in?
 Annapolis, Maryland

What is your nearest major city? How far is that from you?
 Annapolis is fairly large and is the capitol of Maryland, otherwise, Washington DC and Baltimore are both about 45 minutes away.

How far are you willing to drive to a Newegg Will Call Center?
 
B. 10-25 miles
 
 

Where would you feel comfortable picking up your package?
A. Official Newegg only will call center
 
C. Newegg will call center within a mail/copy center
 

Shipping is always fast but I am a deh and often order things on the weekend so that adds a whole extra day of waiting *sarcasm*

Newegg is fast enough I have not yet had a problem ordering anything from here.

What city and state do you live in?
Rochester, New York

What is your nearest major city? How far is that from you?
 Rochester <20 miles or Syracuse at about 72 miles

How far are you willing to drive to a Newegg Will Call Center?

B. 10-25 miles

If its not much further than that I would be willing to make an exception

Where would you feel comfortable picking up your package?
A. Official Newegg only will call center

C. Newegg will call center within a mail/copy center

I voted "Yes, I want my packages ASAP.  

What city and state do you live in? 
Lincoln, NE

What is your nearest major city? How far is that from you?
Lincoln, and/or Omaha, NE; Omaha is roughly 60 miles away.

How far are you willing to drive to a Newegg Will Call Center?
A. 0-5 miles
B. 10-25 miles
Either A or B, after 25 miles doesn't seem worth it. 

Where would you feel comfortable picking up your package?
A. Official Newegg only will call center
B. Newegg will call center within a convenience store
C. Newegg will call center within a mail/copy center

I'd be fine picking up in any established retail location.  

Q&A

What city and state do you live in?
 Tacoma, Washington

What is your nearest major city? How far is that from you?
 --Seattle is +/-20 miles from here
How far are you willing to drive to a Newegg Will Call Center?
A. 0-5 miles
B. 10-25 miles
C. 25-50 miles


Where would you feel comfortable picking up your package?
A. Official Newegg only will call center
B. Newegg will call center within a convenience store
C. Newegg will call center within a mail/copy center
D. Anywhere is ok

What city and state do you live in? 
Longwood, FL

What is your nearest major city? How far is that from you?
Orlando, FL. 30 miles.

How far are you willing to drive to a Newegg Will Call Center?
C. 25-50 miles

Where would you feel comfortable picking up your package?
D. Anywhere is ok

 

Hurry up and expand this already. Amazon is doing kind of the same thing with 7-Eleven lockers. We need one here since your shipping centers are everywhere but the South :P

What city and state do you live in? 
 san francisco

What is your nearest major city? How far is that from you?
i would say san francisco

How far are you willing to drive to a Newegg Will Call Center?
A. 0-5 miles

Where would you feel comfortable picking up your package?
D. Anywhere is ok

Q&A

What city and state do you live in?
-- Fill in the blank --

What is your nearest major city? How far is that from you?
 Los Angeles-about 80 miles away
How far are you willing to drive to a Newegg Will Call Center?

C. 25-50 miles


Where would you feel comfortable picking up your package?

D. Anywhere is ok

  Will Call sounds like a really neat idea, although, to be honest, doesn't seem like something that will be down here where I live. ;X Oh, well, I will still fill this out~

What city and state do you live in? 
McAllen, Texas.

What is your nearest major city? How far is that from you?
 Depends on what you mean by major city. Border cities here don't have a single city, but a ton of them all over the place. IE: The region has more people than San Antonio in about a similar land-size. McAllen... is o miles away!
But if you mean major as in 1m or about population, then that would be either San Antonio or Houston, TX, 4oo~5oo miles away. ;(

How far are you willing to drive to a Newegg Will Call Center?
C. 25-50 miles
Preferably not toooo close o the 5o mile mark 'cause that'll be 1oo to and back. ;/

Where would you feel comfortable picking up your package?
A. Official Newegg only will call center
C. Newegg will call center within a mail/copy center

What city and state do you live in?
 Indianapolis

 How far are you willing to drive to a Newegg Will Call Center?

A. 0-5 miles

 Where would you feel comfortable picking up your package?
A. Official Newegg only will call center

I answered  No way, I like my stuff delivered

I shop online When it saves me money. If having local will call centers would in any way raise prices then I would say don't open any and close the current one. If it is saving the customers money then by all means, go nation wide. Even though my local electronics superstore now matches online, in stock prices, they still wont match coupon code prices and more importantly, their not gonna give me gas money, and they will charge me tax. If gas was still 99 cents a gallon it might...not bother me as much. I also wonder if Newegg will be able to maintain the outstanding level of customer service I've grown to love if it begins expanding with multiple local will call centers. If Newegg has figured out some equation where this will create new jobs, without hurting current ones, keep or exceed their current level of customer service, and not raise prices due to this kind of expansion, then go for it.

I don't know that just having a will call center automatically mean tax will be charged. Another large online retailer/marketplace has several facilities and warehouses here in Indy, but I still don't pay tax when ordering from them. 

 Voted,

 I don’t care too much. Shipping is fast enough.

 What city and state do you live in?

 Worcester, MA

 What is your nearest major city? How far is that from you?

 Worcester.... 0mi 

 How far are you willing to drive to a Newegg Will Call Center?

 B: 10-25 

 Where would you feel comfortable picking up your package?

 C. Newegg will call center within a mail/copy center

 

I find it nice to have a Newegg box waiting for me at home after a hard days work. No matter how much the day may sucked...that box will always put a smile on my face! 

Newegg just changed their rules... You must bring the credit card that you made the order with, to bring to will call, and without the credit card, you cannot pickup your order.

THIS IS STUPID!!!

Imagine all the people who buy things for other people, and choose will call for the person to pick it up and enjoy it right away...

Or, a true story, I was building 25 servers for a company, and the company was paying for the parts and for labor... They ordered through Newegg, just like they have done several times before, and I go and pick up the parts usually the same day, or the next day through will call.

Today, they refused my order because I didn't have the (out of state) company's Credit Card!!! When I told the company, they went ballistic, saying "We've ordered through them before, whats the problem??? " They were not happy...

Needless to say, I lost the sale, and probably the company as a good customer... All because of some ignorant corporate executive,  who didn't think this out logically before changing the rules.

 

Bill 

Hi nightdiver,

I apologize you feel this way in regards to our new will call policy. The new policy is one that many retailers use like when you purchasing from an online-only reseller, brick and mortar stores that have a "site to store" option, and even will-call ticket companies. Please understand that these new measures were put in place strictly for security precautions and not to intentionally inconvenience you in any way. If you have any questions or concerns, you are more than welcome to contact me via PM.

We appreciate your feedback and it is being forwarded to our management department for review. Thank you and have a wonderful day.

-NHM

Nick< I would suggest in cases like that the Identities of both parties be comfirmed by NewEgg and a Waiver to be signed before hand (with a warning that they need to on large will-call orders) so that won't happen again (unless they don't read it).

That way they can varify it that way rather than the physical card because this is bound to happen again, and often.

Ease of use dictates frequency of use....................

 

NHM,

Thank you for your response.

First of all, I shop a lot online and have several places (your competitors) where I will call my items. I have never had to present the credit card I used for the purchase... I don't know where you get your information, but it is wrong.

Secondly, when you say "Please understand that these new measures were put in place strictly for security precautions"  I believe it... There was absolutely no thought of inconveniencing your customers, just strictly doing it for the "security" issue...  

When I asked to bring a photo copy of the CC with the first 3 sets of numbers blacked out (trying to accommodate your new rule, but still keep my sale) I was told by your manager (Chris) that was not acceptable. Then when I asked to speak with his supervisor, this is what he said: 

Bill : Let me talk to your supervisor

Chris:  You are currently speaking  to the Supervisor  in charge of customer service.   While I 

understand your frustration no exception will  be made to this  policy regardless of whom you speak 

with.

Bill : I don't think that is true, let  me talk  to your boss please.

Chris: I apologize, however, my manager  is not

currently in the office. If you'd like I can get your contact information and have him give you a 

call.

Bill : Yes have him call me asap. my number  is

909-XXX-XXXX

I have not heard from him, and do not expect to hear from him, because of the way newegg treats their customers...

I will not shop at Newegg anymore, not just because of this policy, but because of the unyielding stance they take (even with good customers). 

Bill 

 

What city and state do you live in?
APO in the state of AE

Stationed overseas

What is your nearest major city? How far is that from you?
 I think for AE it's NY and for AP it's CA

How far are you willing to drive to a Newegg Will Call Center?
N/A

Where would you feel comfortable picking up your package? 

N/A

 

It would be cool if you could set up a distro center near the centers where USPS hands the packages to the APO system. Even better, you could just drop the packages off there and maybe reduce those ridiculous USPS shipping prices some. That would also cut about a week or more off the shipping time. 

Q&A

What city and state do you live in?
Tallahassee, Florida

What is your nearest major city?
Tallahassee

How far are you willing to drive to a Newegg Will Call Center?
C. 25-50 miles

Where would you feel comfortable picking up your package?
D. Anywhere is ok

voted like FatBoy, I prefer have my stuff deliver here, anyway I live far from everything 

MarkedOne:

voted like FatBoy, I prefer have my stuff deliver here, anyway I live far from everything 

* as my bro MarkedOne watches out for NewEgg helicopter bringing his latest packages to his Igloo *

sorry bro,, i just couldn't help it

fatboyHD:

* as my bro MarkedOne watches out for NewEgg helicopter bringing his latest packages to his Igloo *

sorry bro,, i just couldn't help it

Hey, some get it delivered by helicopter, others by motorcycle....no biggie 

yeah old MarkedOne,, i used to joke on him alot,, he's a good PC smart guy from up in Canada,, wit a good sense of humor

What city and state do you live in?
Fredericksburg, Texas.

What is your nearest major city? How far is that from you?
Austin, Texas. About an hour and half drive. 78.4 miles, according to Google maps.

How far are you willing to drive to a Newegg Will Call Center?
D. 50+ miles

Where would you feel comfortable picking up your package?
C. Newegg will call center within a mail/copy center

Speaking of mail/copy centers, LT Answering Service in Fredericksburg Texas is AWSOME!  Got a private PO Box with them, so it's already my Newegg Will Call Center, as I can get USPS/UPS/FedEx delivery to there.

What city and state do you live in?
MA

What is your nearest major city?
Providence, RI and Boston, MA

How far is that from you?
~20 to 35 miles

How far are you willing to drive to a Newegg Will Call Center?
25-50 miles

Where would you feel comfortable picking up your package?
D. Anywhere is ok

beyonddc:

What city and state do you live in?
Tallahassee, Florida

What is your nearest major city?
Tallahassee

How far is that from you?
Not far, surprisingly close.

How far are you willing to drive to a Newegg Will Call Center?
0-25 miles

Where would you feel comfortable picking up your package?
D. Anywhere is ok (except dark alleys and suspicious locations)

Q&A

What city and state do you live in? 
 Hampton, VA

What is your nearest major city? How far is that from you?
 Norfolk, 16 Miles

How far are you willing to drive to a Newegg Will Call Center?
A. 0-5 miles
B. 10-25 miles
C. 25-50 miles
D. 50+ miles

C. 10-25 Miles. I'm not currently able to drive so whomever I get a ride from will probably make this their max.

Where would you feel comfortable picking up your package?
A. Official Newegg only will call center
B. Newegg will call center within a convenience store
C. Newegg will call center within a mail/copy center
D. Anywhere is ok

A. Official Newegg only Will Call Centre. I'm not a very trusting person, so I will only trust picking up my package from the Newegg Centre itself.

PS: Yes, I spell it Centre. Not Center.